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4 Questions You Should Ask an Auto Body Shop

Happy customer!  A smiling Latin descent woman discusses automobile repair invoice with an auto mechanic in a repair shop.  She is discussing the vehicle's repairs with the mechanic, who is explaining her service.  Toolbox, workshop background. Unidentifiable, SUV-style vehicle.

A car accident is not an experience you would want to remember. After being in one, among the concerns, you may have to find the right auto body shop to get your vehicle back in shape.

Most times, a shop suggested to you by your insurance provider or friends may not be the right choice.

 

Though researching on the Net is a great idea, popping into an actual auto shop and asking questions is a better move. Some of the queries you should ask are:

  1. Is There a Written Record for Repair Work?

Never settle for word of mouth. Should there be any misunderstanding, the shop owner can easily twist the agreement to their advantage.

On the other hand, a written contract gives you the upper hand and allows you to prove your point in a court of law if it reaches that point.

  1. Do the Body Repairs Come With a Warranty?

A professional auto body shop offers a warranty on its repairs. Find out what the warranty covers, how long the warranty will last, and if any additional costs should be brought to your attention.

  1. How Long Will it Take?

Though repair time depends on the extent of wreckage, it’s wise to ask the body shop for a completion date so you can adjust your schedule and make any necessary arrangements.

  1. Do You Offer Loaner Cars?

Not every auto body shop offers a rental car, but it wouldn’t hurt to ask.