While all plumbing companies are different, reputable and reliable plumbing companies will share some similar traits. If you are looking for trustworthy plumbing companies, here are a few traits to look out for.
- Proudly Displayed Certifications: If they have all of their certifications and accreditations, plumbing companies won’t be afraid to show them off. If they are more difficult about proving they have those certifications, move on to a different plumbing company.
- Insurance: A company that cannot produce insurance documents or does not have them at all is a company to avoid.
- Online Reviews: While no plumbing company can have a perfect score, a high rating can be meaningful. A place that consistently received terrible reviews could be a company to avoid.
- Clear Rates: Plumbing companies that are upfront about their rates tend to be more reliable in their dealings. While not all reliable plumbing companies will plaster their rates on their website, a less trustworthy company will try to hide their rates even from their customers.
- Quality of Website: The quality of the website does not always correlate with the quality of the business, but in some cases it might. An older and established company should have an up-to-date website with lots of helpful information that a customer can view when selecting a plumber. Having a less user-friendly website makes it difficult to learn about the company and their services.
While not all of these points perfectly indicate whether a company is reliable or not, in combination they can be a useful tool for deciding which of the local plumbing companies you should give your business to.
